Design Program Management / Design Operations (Case Study: Share Our America)

• Organize listening tours of staff contstraints, desires, and gaps
• Identify team needs with regards to process, tools, documentation, and asset management
  
• Pitch design, creative, and community team restructurings
• Write and craft job descriptions
• Lead hiring processes and onboarding
• Teach and implement cross-functional, OKRs, Agile, and sprint systems
• Advocate for design and creative work across teams and verticals
• Track and discover potential solutions using data (Looker, Salesforce, Hubspot)
• Manage design tools end-to-end, including strategy, tactical usage, vetting, and on- and off-boarding
  
• Own communication channels to articulate pivots and ensure collaborative buy-in

Community Strategy (Case Study: WorkFour)

• Evaluate and clarify mission statements
  
• Build or re-build program strategies
• Set or re-set institutional goals and values
• Evaluate projects from a community/user perspective
• Identify stakeholders for potential collaborations, sales, and funding
• Oversee teams across marketing, data, social media, and customer support
• Copyedit grants, newsletters, video content
• Provide visual analysis feedback

Crowdfunding (Case Study: Wide Awakes)

• Consult crowdfunding strategy and outreach
• Hire and manage videographer for video content
• Author campaign copy and communication strategy
• Facilitate stakeholder and partner conversations
• Hire fulfillment center for reward fulfillment
  
• Manage and allocate budgets

Publications (Case Study: Chitra Ganesh)

• Manage copyediting and file organization
• Source and hire designers and printers
• Facilitate sales meetings with stakeholders
• Own local distribution to all stockists

Public Art (Case Study: LANDBACK.Art)

• Curate artists and locations
  
• Facilitate studio visits with prospective artists
• Manage budget costs and sales
• Hire handlers under WAGE guidelines
  
• Oversee installation and deinstallation process